Spring 2015 Event - Successful Contact Center Trends for 2015

On April 9, 2015 we held our Spring event sponsored by VOX Network Solutions and held at the Hyatt Regency in Downtown Sacramento.

Networking and Continental Breakfast, Sponsored by VOX Network Solutions

Introductions and Announcements

VOX Network Solution's Overview and the Importance of Customer Service
Ron Kingsford
Vice President of Sales and Marketing
VOX Network Solutions

Successful Contact Center Trends for 2015
Chanley Geveshausen
Director of Contact Center Solutions
VOX Network Solutions

Networking Break/Raffle

Understanding the Cloud for Contact Center
Gary Gilkison
Vice President of Customer Experience
VOX Network Solutions

Round Table Discussion, What will impact your contact center in 2015?

Q & A Discussion Panel and Closing Remarks

Agenda link